A toll-free (1-800 number) is a special telephone number which is free to the calling party, and instead the telephone carrier charges the called party the cost of the call. A toll-free number is assigned from a special dialing prefix range (also known as area code) such as 800, 866, 877, 888, etc. The price of the call to the called party is usually based on factors such as the amount of usage, the number experiences, the cost of the trunk lines to the facility, and possibly a monthly flat rate service charge. There are also many features avialable with toll-free service which is called Enhanced Toll Free such as: Time-of-Day (TOD) Routing, Day of Week (DOW) or Day of Year (DOY) Routing, Area Code or Exchange Routing, Percentage Allocation Routing, All-Trunks-Busy Routing, Ring No Answer Routing, Emergency or Disaster Routing, and Take Back and Transfer / Transfer Connect / Agent Redirect.

Carrier Consulting specialists have over 20 years of experience working with clients that have set up toll free call center solutions with the many carriers we offer.  Contact Carrier Consulting toll free (800) 987-4000 or the contact form to the right to speak with a specialist today!